Cycles PHL in North Philly is hiring a service manager! We are a quickly growing 3 year old service based shop adjacent to Temple University. We pride ourselves on the bright, friendly and comfortable space we have created to serve the bicycles and riders of North Philadelphia. This is a very fast paced work environment where the ability to juggle tasks while staying cool, calm and collected is very important. Outside of the daily operations, we host and attend a number of community programs including youth and adult workshops, beginner bike camping trips, free repair days, film screenings, and more. Interest in organizing and running these events is a huge plus!
The intent of this position is to manage the daily operations of the space with a focus on running an efficient and effective service department.
-Checking in repairs in a thorough and meticulous way, making sure all needed parts are in stock or in special order list
-Oversee weekly ordering and inventory including the introduction of new innovative (or just fun) products
-Providing professional, respectful and appropriate service and advice to all customers
-Basic to advanced repairs on a diverse range of bikes, including walk-in and contract services
-Maintaining clean and organized work and sales areas
-Manage tasks of 1-2 employees
The ideal candidate is someone who:
-Is aged 18 or older
-Has 2-3 years professional experience in a bike shop
-Has experience using Lightspeed’s full range of inventory, ordering and service writing tools
-Is interested in community development and programming
-Is comfortable working unsupervised in a fast paced setting while overseeing other staff members
-Loves spending their off-days on the bike, either on the road or the trails
-Is passionate about getting more people on bikes
This is a full time position of no more than 40 hours per week including some Saturdays. The position is primarily for Cycles PHL but may require occasional shifts at Germantown Bicycle Supply.
Pay is competitive but dependent on experience.
If interested, please drop off a resume at the shop or send it to the email address provided. Please do not call about this position.